Respect


We are not "just your cleaner", we are also Business Professionals.

Disrespect is shown in the following ways:


↳ Treating them as though they are beneath you.
↳ Micromanaging: Following them from room to room and watching their every move.
↳ Overstepping: Making unreasonable demands or expecting tasks outside their formal duties.
↳ Vague communication: Giving unclear directions that make it difficult to do the job effectively.
↳ Unsafe conditions: Expecting them to handle hazardous materials or work in unsafe, unsanitary environments.
↳ Failing to prep: Leaving heavy clutter that prevents them from cleaning smoothly.
↳ Distracting them: Interrupting their workflow and not giving them ownership of their workspace.
↳ Late payments/requesting discounts: Disregarding their professionalism, time and ignoring when invoiced.
↳ Lack of courtesy: Treating them as invisible instead of offering a simple greeting to make them feel welcome in your home.

Comments

Post a Comment

Popular posts from this blog

The Service Person's Etiquette (Part 1)

Image
Cleaning high end homes requires more than just technical skill. It demands supreme discretion, meticulous property care, and an elite level of hospitality. When high-net-worth clients are home during a service, your presence must feel seamless and entirely non-intrusive. Navigating an occupied luxury residence takes careful finesse. Follow these essential etiquette rules to protect your reputation, ensure repeat bookings, and elevate your cleaning business. 1. Presentation & Professionalism Impeccable Uniforms: Wear clean, branded apparel with no tears, stains, or fading. Shoe Policy: Always wear fresh indoor shoe covers (booties) or dedicated, non-marking indoor-only sneakers. Tool Hygiene: Wipe down your vacuum wheels, caddies, and product bottles before entering. Dirty gear has no place on marble or custom rugs. Scent Neutrality: Avoid wearing strong perfumes or heavily scented lotions, as many luxury clients are highly sensitive to fragrance. 2. Discretion & Confidenti...
Read more

10 Tips to a Cleaner Home in 10 Minutes

Image
↳ Grab your smartphone and set a the timer for 10-minutes. This creates a healthy sense of urgency, forcing everyone in your home to focus on productivity rather than perfection. ↳ Start in the Living Room! Tidy throw pillows, fold stray blankets, and align remote controls so the main seating area looks inviting. ↳ Do a quick sweep of the room and collect anything that doesn't belong. Toss items in a basket to put away later, or place them neatly in their correct rooms. ↳ In the Kitchen, clear tables and countertops. Mist all areas with the Lemon Verbena All Purpose Cleaner and do a quick wipe with a microfiber cloth. ↳ Empty the Trash. Grab small wastebasket liners from around the house, combine them into one main bag, and replace with fresh liners. ↳ Clean your Kitchen Sink. Do a fast scrub of your sink to instantly make the entire room appear cleaner. ↳ Do a Quick Floor Sweep. Use a broom, a dry mop, or a handheld vacuum to target obvious crumbs, dust bunnies, or track...
Read more

Clean Sheets Day!

Image
  My favorite day of the week is Clean Sheets Day! Did you know that sliding into crisp, fresh sheets improves overall sleep performance? Clean fabric promotes better temperature regulation, which reduces nighttime sweating and helps you fall asleep more quickly. Your body sheds thousands of dead skin cells and produces oils every night. If not washed away, these residues transfer onto your skin, clogging pores and fueling acne or other forms of skin inflammation. Washing your bedding regularly is essential for maintaining good hygiene and health. It removes accumulated sweat, body oils, dead skin cells ― reducing acne as well as other skin conditions. Body secretions and sweat oxidize over time, leaving behind stale or musty odors. Regular washing keeps your bedroom odor free and inviting! Regular washing helps cut down on allergy and asthma flare-ups while preventing the spread of bacteria. Dead skin trapped in your sheets is a main food source for dust mites―so frequent washing ...
Read more